
Shipping Policy
At The Cozy Tails, we proudly offer FREE international shipping on all orders—no minimum required!
Where We Ship
We currently ship worldwide, including (but not limited to):
- United States
All orders are shipped from our U.S.-based fulfillment centers for fast and reliable delivery.
🕒 Shipping & Delivery Times
Region | Estimated Delivery Time |
---|---|
USA | 7–12 business days |
🚨 Please note: delivery times may vary slightly based on local customs and shipping conditions.
Order Processing
- Orders are typically processed within 1–3 business days.
- You will receive a shipping confirmation email with a tracking number once your order is dispatched.
Tracking Your Order
- Once your order ships, you’ll receive a trackable link to follow its journey in real time.
- Tracking updates may take 24–72 hours to appear after dispatch.
Customs & Duties
- Depending on your country, you may be charged customs fees, duties, or taxes upon delivery. These are the buyer’s responsibility.
Lost, Delayed, or Damaged Orders
If your package is delayed, missing, or arrives damaged:
- Email us at support@thecozytails.com
- We’ll assist you immediately with a replacement or resolution.
💬 Need Help?
Reach out anytime: support@thecozytails.com
We typically respond within 24 hours.
Summary
- FREE international shipping
- Reliable delivery via U.S. fulfillment
- Real-time order tracking
- Responsive customer support